This policy explains what personal data Jai Bachani (“we”, “us”) collects through www.jaibachani.ae, why, and the choices you have. We process personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, where it applies to you, the EU/UK GDPR.
01Data we collect
Information you give us. When you request a consultation we collect your name, email address, phone number and country code, investment focus, and anything you choose to add: budget range, preferred call format, the project you are interested in, and notes. We also record the date and time you selected and your device's time zone, so we can show the call in your local time.
Messages. If you contact us on WhatsApp, by phone or by email, we keep that correspondence.
Technical data. Our hosting provider automatically processes technical data such as your IP address, browser type and pages requested, to deliver and secure the site. Optional analytics cookies are only used if you consent. See the Cookie Policy.
02How we use your data
- To arrange and hold your consultation, and to confirm or reschedule it.
- To send you price lists, floor plans and availability for projects you ask about.
- To follow up on your enquiry and, where you agree, to tell you about relevant new launches.
- To keep records required by UAE real estate and anti-money-laundering regulations if you proceed with a purchase.
- To protect the site against spam and abuse.
03Legal basis
We rely on your consent (given when you submit the booking form or contact us), on steps taken at your request before entering a contract, on our legitimate interests in running and securing this website, and on legal obligations where regulations require us to keep records. You can withdraw consent at any time.
05International transfers
Some of our service providers store data outside the UAE. Where that happens, we rely on providers with appropriate safeguards, such as standard contractual clauses, as permitted by the PDPL.
06How long we keep it
We keep consultation requests and correspondence for up to 24 months after our last contact, unless you become a client, in which case we keep transaction records for as long as UAE regulations require. You can ask us to delete your data sooner.
07Your rights
You can ask us to:
- give you a copy of the personal data we hold about you;
- correct inaccurate data or delete data we no longer need;
- restrict or object to certain processing, including marketing;
- transfer your data to another provider where technically feasible;
- withdraw your consent at any time, without affecting earlier processing.
You may also complain to the UAE Data Office or, if you are in the EU or UK, your local data protection authority.
08Security
The site is served over HTTPS, form submissions are validated and rate-limited, and access to enquiries is limited to Jai and the people who help him serve you. No system is perfectly secure, so please don't send passport or bank details through the website form.
09Contact
For any privacy request, message Jai on WhatsApp at +971 54 397 7001 or reply to any email you have received from us. We respond within 30 days.